ORDERING + SHIPPING

1. WHAT PAYMENT METHODS ARE ACCEPTED?

We accept a variety of payment methods, including major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For international orders, additional payment options may be available depending on your location.

2. HOW DO I TRACK MY ORDER STATUS?

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. Simply use the provided link to check the real-time status of your shipment. If you have any issues, feel free to contact us for assistance.

3. HOW LONG DOES SHIPPING TAKE?

  • Australia & NZ: 2–14 business days
  • USA: 3–8 business days
  • Canada, UK, EU, Japan: 6–10 business days
  • Brazil & Rest of World: 10–20 business days

4. CAN I CANCEL MY ORDER AFTER PLACING?

Unfortunately, because each item is made-to-order and fulfillment begins shortly after your purchase, we’re unable to cancel or edit orders once they’re placed. Please double-check your order details, including size, color, and shipping address, before checking out.

5. HOW MUCH DOES SHIPPING COST

We offer flat-rate shipping based on your location and the size of your items:

  • Australia & New Zealand: $10–$16 + $2 for each additional item
  • USA: $10–$15 + $4 for each additional item
  • Canada: $13–$16 + $3–$4 for each additional item
  • UK: $10–$17 + $2–$4 for each additional item
  • Europe: $8–$12 + $2–$5 for each additional item
  • Japan: $7–$11 + $3–$4 for each additional item
  • Brazil: $7–$20 + $4–$10 for each additional item
  • EFTA Countries: $15–$16 + $2–$4 for each additional item
  • Rest of World: $17–$24 + $9–$12 for each additional item

6. WHY DID I RECIEVE MY ITEMS IN SEPARATE PACKAGES?

Some orders may ship in multiple packages as different items are fulfilled at different facilities. You’ll receive separate tracking numbers for each package.

RETURNS + EXCHANGES

1. WHAT IS YOUR RETURN POLICY?

At The Feminist Frontline, each item is crafted specifically for you through our print-on-demand process, promoting sustainability by minimising waste. Due to this personalised production:

  • Returns & Exchanges: We do not accept returns or exchanges for reasons such as incorrect sizing, color preferences, or change of mind.
  • Damaged or Defective Items: If your order arrives damaged or with a manufacturing defect, please contact us within 30 days of delivery. Provide a detailed description and clear photographs of the issue. We will arrange for a replacement or refund as appropriate.
  • Lost Packages: If your order is lost in transit, notify us within 30 days of the estimated delivery date. We will investigate and, if confirmed lost, offer a replacement or refund.
  • Incorrect Address: If an order is returned due to an incorrect or incomplete address provided at checkout, we can reship the item once the address is corrected. Additional shipping charges may apply.

2. WHAT IS YOUR EXCHANGE POLICY?

We do not offer exchanges. Each item is made-to-order to reduce waste and support sustainable production. Please double-check sizing and product details before placing your order, as we’re unable to accommodate changes once fulfillment begins.

3. WHERE CAN I CONTACTYOU FOR SUPPORT?

You can contact us for support through our Contact Us page, where you'll find a form to submit your inquiries. Alternatively, you can reach us via email at contactthefeministfrontline@gmail.com. We aim to respond within 24-48 hours.

SUPPORT

1. HOW MUCH OF MY PURCHASE SUPPORTS WOMEN?

We donate 5% of every sale directly to UN Women, supporting programs that provide protection, emergency assistance, economic relief, and long-term empowerment for women around the world. This contribution is made consistently and transparently, because your trust matters.

2. WHY WE CHOSE THIS ORGANISATION

We partner with UN Women because they are one of the most trusted and effective global organisations dedicated to advancing gender equality and protecting women in crisis.

UN Women was chosen because they:

  • Support women in over 100 countries, including those affected by war, displacement, poverty, gender-based violence, and restrictive gender laws.
  • Fund programs that provide emergency assistance, legal protection, leadership development, reproductive health support, and pathways to economic independence.
  • Work directly with local women-led organisations, ensuring aid reaches the people who need it most.
  • Focus on long-term, systemic change — not just temporary relief.

Their mission aligns perfectly with ours: uplifting women, fighting injustice, and empowering communities on a global scale.

3. HOW DO I KNOW MY PURCHASE IS MAKING A DIFFERENCE?

Transparency matters to us. We regularly share updates about the organisations we support on our Instagram. By choosing The Feminist Frontline, you’re joining a movement where every purchase is a step toward real change.

4. HOW CAN I CONTINUE TO SUPPORT THIS CAUSE?

You can continue to support this cause in several ways. We offer direct donations for each specific cause through our Support link, where you can contribute directly. You can also support us by purchasing our items, and by staying informed and educated on these important issues through the content we share. Together, we can make a difference!

CARE + WASH

1. HOW SHOULD I WASH MY ITEMS?

To keep your Feminist Frontline pieces looking their best:

  • Machine wash cold, inside-out, on a gentle cycle with similar colors.
  • Use a mild detergent and avoid bleach.
  • Tumble dry low or hang-dry for longest life.
  • Do not iron directly on the printed design.
  • Avoid dry cleaning.

By following these steps, you’ll help your garments stay vibrant and wearable for years — while supporting sustainable, mindful fashion.

2. CAN I TUMBLE DRY ITEMS?

Yes, but for best results and to extend the life of your clothing, we recommend hang-drying or tumble drying on a low setting. High heat can damage prints and shrink natural fibers like cotton.

3. IS IT SAFE TO IRON OR DRY CLEAN MY ITEMS?

Avoid ironing directly over printed designs. If needed, iron your clothing inside-out on a low heat setting. We don’t recommend dry cleaning, as the chemicals may affect the quality of the print.

SUSTAINABILITY

1. HOW ARE WE SUSTAINABLE?

At The Feminist Frontline, we’re committed to reducing fashion waste. Every item is made-to-order using a print-on-demand model, meaning we only produce what’s needed — no overproduction, no excess inventory, and no landfill waste from unsold stock. This intentional process supports a future where fashion is both ethical and environmentally conscious.

2. WHY DO YOU USE PRINTFUL TO CREATE YOUR PRODUCTS?

We’ve partnered with Printful because they share our values of quality, sustainability, and ethical production. Their global network of fulfillment centers helps reduce shipping distances and carbon emissions, while their use of water-based inks and eco-conscious printing practices minimizes environmental impact. This allows us to offer beautiful, made-to-order pieces without compromising on sustainability.

3. ARE YOUR PRODUCTS ECO-FRIENDLY?

Our production process prioritizes sustainability by using Printful’s direct-to-garment (DTG) technology with water-based inks that are free from harmful chemicals. While not all garments are certified organic, Printful offers a growing range of eco-friendly products (like organic cotton and recycled fabrics) which we strive to feature in our collections. We’re committed to expanding our sustainable options as they become available.

4. ARE THE PEOPLE MAKING YOUR PRODUCTS TREATED ETHICALLY?

Yes! Printful is committed to fair labor practices and safe working conditions across all of their fulfillment centers worldwide. Their facilities are regularly audited to ensure employees work in clean, safe environments and are paid fair wages. By partnering with Printful, we can stand behind a supply chain that respects and values the people who make your garments.

QUESTIONS?